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Refurbishment

Refurbishment

Having previously served a life as a shared electric scooter, each Voi x you scooter-to-be undergoes a rigorous process to ensure they meet the security standards that apply to all our scooters. Learn all about how it’s done below.

DIAGNOSIS

The initial check

As a first step, we make a complete inspection of the vehicle. This includes checking for visible damages to the exterior of the scooter, as well as potential software errors, or anything else that may not be working properly. What needs to be repaired, refurbed or replaced? Those are decisions we’re making at this station.

REPAIR

Troubleshooting time

This is where the magic happens. Anything broken gets fixed, or replaced. Shabby parts get a decent new look. Errors in the software are corrected. However, not all scooters make it pass this station. Those which do not measure up to our high quality standards get discarded here for good.

NEW DASHBOARD

Soon at your fingertips

Here, all scooters get a brand new dashboard. The old one is carefully removed and prudently replaced with a new one that we thoroughly test before sending the scooter off to the next station.


FIRMWARE UPDATE
A neat upgrade
Yup, they all get new firmware installed, too. The firmware of the Voi scooters used by the public is namely slightly different from that of the Voi x you scooter you order online.
The firmware update includes:
* upgrade of the dashboard (BLE)
* upgrade of the “brain” of the engine (ECU)
* upgrade of the battery (BMS).

 

QUALITY CONTROL

Final inspection

The final step of the process, and perhaps also the most important one. At this station, all refurbished scooters go through strict quality control checks. We test ride each scooter and check every component to ensure we’ve done a proper job. At the slightest remark, a scooter goes right back into the process loop until it’s absolutely impeccable.

REFURBISHMENT COMPLETED

and voilà!

As good as new – almost. We always strive for perfection, and when it comes to safety, we are zealous. However, our refurbished scooters will always have a history and by the time it’s your turn to enjoy one, it might be graced with a few tiny superficial flaws. Perfectly imperfect, as we like to say. And absolutely ready to go monogamous – with you.

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